That sinking feeling when you realize it's gone.
Your wallet at the airport. Your keys at the hotel. Your headphones on the train. The panic is instant. The process to get it back? Broken. Venues juggle spreadsheets, unanswered calls, and boxes of unclaimed items. You're left guessing.
Renuir fixes this.
Four steps to your item back.
Lost something or found something, the path is the same.
Report it
Describe what you lost or found and add a photo. Our AI tags the category, brand, and colour for you.
Get matched
Renuir compares photos, descriptions, and locations. A strong match notifies both sides instantly.
Verify ownership
Confirm the details through a secure claim and in-app chat, so items only go back to their real owner.
Get it back
Choose in-person pickup or courier shipping, confirm the handover, and you're done.
Your stuff. Back where it belongs.
The Renuir app is free. Report a lost item in under a minute, get matched automatically, and recover it without the runaround.
- AI-powered matching across all nearby venues
- Ownership verification that protects both sides
- Secure in-app chat with the finder
- Delivery option when meeting isn't possible
For venues that want to do lost-and-found right.
Airports, hotels, and transport hubs lose thousands of items each year. Most never get returned. Renuir gives your team a system that actually works.
Photo intake
Staff log items in seconds. Our computer vision identifies the item automatically.
Ownership verification
Smart verification questions ensure only the real owner can claim an item.
QR search
Guests scan a QR code to check if their item has been found. No calls needed.
Dashboard
Full visibility on return rates, storage time, and staff activity.
Build on Renuir.
Full API access and white-label deployment for enterprises that need their own branded lost-and-found system.
Renuir API
Item reporting, AI matching, claims, verification, and chat. All headless.
White-label
Your brand. Your domain. Full Renuir functionality under the hood.
Become an early Renuir partner
We are onboarding a small group of venues and teams. Leave your work email and we will reach out to set up a walkthrough.